Question 1

How quickly can you fix my track misalignment?

Accepted Answer

Track misalignment is one of the most common garage door issues we encounter, and our experienced technicians can typically resolve it within 1-2 hours of arrival. The repair time depends on the severity of the misalignment and whether any components need replacement.

For minor misalignments where the track has simply shifted, we can usually realign and secure it within an hour. More severe cases involving bent tracks or damaged rollers may require replacement parts, which we stock in our service vehicles for same-day repair.

We offer next-day service for track misalignment issues, and emergency same-day service is available for situations where your door is stuck open or closed. When you call, our team will ask a few questions to assess the situation and provide an accurate time estimate before we arrive.

Question 2

What causes track misalignment in garage doors?

Accepted Answer

Track misalignment in garage doors can occur due to several factors, and understanding the cause helps prevent future issues:

**Physical Impact**: The most common cause is something hitting the track - whether it's a car bumping into it, kids playing near the door, or even repeated vibrations from daily use over many years.

**Loose Hardware**: The brackets holding your tracks to the wall and ceiling can loosen over time due to vibration. This is why regular maintenance is so important - our 25-point inspection includes checking and tightening all mounting hardware.

**Worn Rollers**: When rollers wear out, they can wobble and put uneven pressure on the tracks, gradually pushing them out of alignment. We recommend replacing rollers every 5-7 years or sooner if you notice unusual sounds.

**Foundation Settling**: In New England, our freeze-thaw cycles can cause foundations to shift slightly over time. This can affect the door frame and tracks.

**Improper Installation**: Tracks that weren't installed perfectly level initially will develop problems faster than properly installed systems.

Prevention is key - our maintenance program includes track alignment checks and adjustments to catch small issues before they become major problems.

Question 3

Do you offer financing for new modern door installations?

Accepted Answer

Yes! We understand that a new garage door installation is a significant investment, and we want to make it accessible for all our customers. We offer several financing options to fit different budgets:

**Payment Plans**: We work with trusted financing partners to offer 0% interest for qualified buyers on plans up to 12 months. Longer-term financing is also available with competitive rates.

**How to Apply**: The application process is quick and easy - most customers receive approval within minutes. You can apply online or over the phone when you schedule your consultation.

**What's Included**: Your financing can cover the complete installation including the door, opener, hardware, and labor. This means one simple monthly payment for your entire project.

**Free Estimates**: Every installation consultation includes a detailed written estimate at no cost and no obligation. We'll explain all your options and help you find the best solution for your home and budget.

Contact us at (978) 817-7832 to discuss financing options or schedule your free consultation. Our team can walk you through the available plans and help you find the perfect fit for your situation.

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